Logging into DD VPN on DD Computer via Cisco AnyConnect & Duo


Once an employee is enrolled and installed the Duo application successfully, they can log into the Dialog Direct VPN to access internal network resources.


  1.   Open the Cisco AnyConnect application by clicking on the Cisco icon in the lower right hand corner taskbar.

  2. Click on Connect.

  3. Ensure the following items are entered:
    1. Group = Staff
    2. Username = DD\domain ID
    3. Password = DD domain password

  4. Click on OK.
  5. After entering the information above,  a Duo pop-up request will appear on your smartphone requesting to Approve or Decline the authorization request.  
  6. Select Approve if you are actively trying to login the Dialog Direct VPN.  Upon approval the connection to the Dialog Direct internal network will be complete.
    • If the system is having issues connecting you may get prompted a 2nd time for the Duo Approval before the VPN will finally connect.

Revision History

Date Created: 12/09/2020 10:29 am EST
Last Modified: 12/09/2020 10:29 am EST