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Connection Diagnostic
Work From Home Diagnostic Please test from your HOME PC, and not Citrix or a VPN 1 Wireless connections are not guaranteed by providers so if possible test using a wired connection. 2 Click the link below to d...
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First Time Login for New Hires using VPN & Qualfon PCs
How to Connect by Account
US Timekeeping Clock-In Process
Introduction This daily clock-in process applies to ALL US non-exempt employees regardless of which campaign they support.  This does NOT apply to agents outside of the United States. Details At the start of every shift, before performing a...