Manually Add an Account to MS Authenticator

Introduction

If your device cannot scan the QR code, you can manually enter your account information to complete the setup. The codes you enter are not case-sensitive and do not require spaces. Two-factor authentication helps protect your account and company data.

Details

IMPORTANT: Microsoft Authenticator app should be installed before adding your account. If needed, see the Register on MS Authenticator for installation instructions.

Add your work account

  1. On your PC, view and note the Code and URL on the Configure mobile app page. Keep this page open for reference.

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  1. Open the MS Authenticator app on your mobile device. Select allow notifications (if asked). If the Authenticator app is locked, click Unlock, then enter your mobile devices code (i.e. PIN #, face ID, pattern, fingerprint, etc.) then tap on Verified IDs in the lower right-hand corner.  Tap Scan a QR code.  

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  1. Tap OR ENTER CODE MANUALLY.
     
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  2. Tap Work or school account.
     
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  3. Enter the Code and URL from Step 1. Select Finish.
     
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  4. The Authenticator screen displays your account name. Tap it to view a verification code, which updates every 30 seconds for added security. 

    A screen shot of a cell phoneAI-generated content may be incorrect.

Revision History

Date Created: 06/27/2023 7:14 pm EDT
Last Modified: 06/27/2023 7:14 pm EDT