Teams

Introduction The Activity Screen shows a running history of everything that has happened in the channels that are in your Teams list. This shows the types of items you may see: Details The right side lists who you interacted with, the interac...

Introduction The Chat section is part of the application where you can send a message to another person or group. NOTE :  Depending on your permissions you may not be able to perform certain functions listed below. Details This is the fea...

Introduction Below is an overview of the Teams screen. Details Home Screen Once you've logged into Teams , you will be taken to the “Teams” or "Chat" screens. On the left, you will see a “toolbar” which...

Introduction The following page contains steps needed when using a background image for Teams.  Details NOTE:  Agents are limited as to what backgrounds they can use.  They can use the background blur and any default backgrounds l...