Introduction
This daily clock-in process applies to ALL US non-exempt employees regardless of which campaign they support. This does NOT apply to agents outside of the United States.
Details
- At the start of every shift, before performing any work, ALL employees MUST clock in using the ADP or QNECT time-keeping application, which must be loaded onto their desktop.
- Employees should NOT clock in using ADP or QNECT after logging in through VPN or VDI. Clock-in must be the first step before starting any work, including logging in through VPN or VDI.
- Employees are strictly prohibited from doing any work at all until clocking in through ADP or QNECT. Off-the-clock- work is not permitted under any circumstances.
- Employees experiencing issues clocking into the ADP or QNECT time-keeping applications should contact their supervisor immediately to resolve any issues to ensure that they are paid for all of their work time.
- If you perform any work while you are not clocked into the time-keeping system, please contact your supervisor immediately to ensure your final time records reflect all time worked.
- Failure to follow this procedure can lead to discipline, up to and including termination of employment.
Revision History
Date Created: 04/10/2023 10:46 am EDT
Last Modified: 12/12/2024 12:33 pm EST