New Articles

  1. Installing Cisco Umbrella Via Software Center

    Introduction Process details on how to install the Cisco Umbrella application from the Software Center. Details Click on the Start menu or Search bar on the taskbar of the PC. Search for Software Center and open the program. Click o...
  2. Installing Cisco Umbrella Via Company Portal

    Introduction Process details on how to install the Cisco Umbrella application from Company Portal. Details Click on the Start  menu or the Search  bar on the taskbar of the PC. Search for Company  Portal  and open the program. Click on ...
  3. Setting Up From Email

    Introduction The following page contains steps on how to change the from section in a email address. Details Open a New Email : Click on New Email to open a new message window. Show the "From" Field : In the new message window, go...
  4. Security Key Setup

    Introduction Some accounts may require additional authentication.  Process details on how to set up a security key. Details Navigate to https://go.qualfon.com/mfa on your computer’s web browser (MS Edge, Chrome, etc). Enter your Qualfon ...
  5. How to Check for Updates to Windows App VDI

    Introduction Process details how existing Agents can check for any updates needed to their Windows App application. Details Checking for application updates will vary depending on the type of PC or domain/build of the PC. Agents Using Bring Y...
  6. Windows App Install For VDI

    Introduction The following page contains instructions for how to install the Windows App, allowing you to connect to a Qualfon VDI. Details Visit the Microsoft Store on your computer and download the 'Windows App' (then proceed to Step 3) or v...
  7. Waukesha, WI - Option 3

    Details Page contains the QR Code to use for the Waukesha, W I  site AND Option 3 in returning equipment. ONLY Use this QR Code, IF you are associated with/reported to the Waukesha, WI site,  DO NOT have the Original Box AND Internal Pa...
  8. Troy, MI - Option 3

    Details Page contains the QR Code to use for the Troy , MI  site AND Option 3 in returning equipment. ONLY Use this QR Code, IF you are associated with/reported to the Troy, MI site,  DO NOT have the Original Box AND Internal Packing Mate...
  9. South Plainfield, NJ - Option 3

    Details Page contains the QR Code to use for the South  Plainfield , NJ  site AND Option 3 in returning equipment. ONLY Use this QR Code, IF you are associated with/reported to the South Plainfield, NJ site,  DO NOT have the Original Box...
  10. Robbinsville, NJ - Option 3

    Details Page contains the QR Code to use for the Robbinsville, NJ  site AND Option 3 in returning equipment. ONLY Use this QR Code, IF you are associated with/reported to the Robbinsville, NJ site,  DO NOT have the Original Box AND Interna...