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Objective How to use Dual Monitor in Citrix. Instructions Launch your published Desktop. From inside the Citrix desktop, if you are already in a full-screen view, click on the black connection bar then click on Window to go into a wind...
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About this article One of the first things you need to do on your Windows PC is to check that it is running the most up to date version of the operating system. In this article, we are going to walk you through checking your operating system to ens...
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Created On: 08/16/2021
in New Employees Start Here
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Created On: 05/10/2021
in New Employees Start Here Work From Home Diagnostic Please test from your HOME PC, and not Citrix or a VPN 1 Wireless connections are not guaranteed by providers so if possible test using a wired connection. 2 Click the link below to d...
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Created On: 01/21/2021
Introduction Process details on how U.S. Remote employees are to return any equipment provided by Qualfon back to Qualfon for the following scenarios: Employee has given their notice of resignation Employee has been terminated Employee is t...
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Created On: 12/09/2020
in Applications ADP
Introduction Process details how to register or create a new ADP Vantage HCM Account. Details Access the ADP Vantage HCM Welcome page at https://adpvantage.adp.com . From the Welcome page, click on either Register Here or Create Acc...
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Created On: 12/09/2020
in Applications Zoom
Introduction Page details how to set up a Zoom account for training. Details Download and Install Zoom from one of the following methods: W@H Agents: Zoom may install as part of the setup process when installing software through SRW, Citrix ...
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Introduction Process details how to register or enroll your account in Qualfon Center. This allows employees the self-service ability to change or reset their Qualfon Domain password. Details Open any web browser available on your desktop and a...
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Created On: 12/09/2020
in Applications QNECT Introduction Page lists common issues experienced with QNect and how to solve them. Details How do I get help to unlock my account or remember my password? If you have set up password self-service for the Qualfon Domain, per the How to Regi...
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Created On: 12/09/2020
in Applications QNECT Introduction The following page contains log in information to QNECT. Details Click on the QNect link: http://QNect.qualfon.com/ Log in with your Qualfon Credentials: Username = email address / local workstation login + @qualfon.com ( scot...