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Last Updated: 01/21/2022
in New Employees Start Here Work From Home Diagnostic Please test from your HOME PC, and not Citrix or a VPN 1 Wireless connections are not guaranteed by providers so if possible test using a wired connection. 2 Click the link below to d...
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Last Updated: 12/09/2020
in Applications QNECT
Introduction The following page contains log in information to QNECT. Details Click on the QNect link: http://QNect.qualfon.com/ Determine your user type. Depending on a person's user type will drive what type of credentials...
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Last Updated: 08/16/2021
in New Employees Start Here
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Last Updated: 04/04/2024
Introduction Process details on how U.S. Remote employees are to return any equipment provided by Qualfon back to Qualfon for the following scenarios: Employee has given their notice of resignation Employee has been terminated Employee is t...
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Introduction Process details on how to register an account on MS Authenticator. MS Authenticator is a multifactor authentication app. NOTE : If you are getting a new device, REGISTER THE NEW DEVICE FIRST and proceed below to...
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Introduction Process details how to register or enroll your account in Qualfon Center. This allows employees the self-service ability to change or reset their Qualfon Domain password. Details Open any web browser available on your desktop ...
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Last Updated: 12/08/2020
in Applications Avaya One-X Introduction The following page contains the default Aux Codes for R6 and R7 versions of Avaya One-X Agent. IMPORTANT : Many campaigns have customized their Aux Codes, please check with your leadership to confirm that you are using the ri...
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Introduction As a Qualfon work from home remote employee, you will work with some of the world’s best brands to support customers with billing inquiries, account or product questions, service orders, troubleshooting and more – via phone...
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Last Updated: 12/09/2020
in Applications Qualfon Hmail Introduction The following page contains login instructions for Hmail. Details To Open QUALFON HMAIL, you need to open a Web Browser and open this link: https://qmail.qualfon.com/ Some groups may use this link instead, https://us....
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Last Updated: 09/07/2022
in Applications Avaya Workplace Introduction Process details how to setup the Avaya Workplace application. Install Avaya Workplace : download file from here Details Log into your computer as usual. Double click on the Avaya Workplace icon on the Desktop. Select Co...