-
Last Updated: 01/21/2022
in New Employees Start Here Work From Home Diagnostic Please test from your HOME PC, and not Citrix or a VPN 1 Wireless connections are not guaranteed by providers so if possible test using a wired connection. 2 Click the link below to d...
-
Last Updated: 12/09/2020
in Applications QNECT Introduction The following page contains log in information to QNECT. Details Click on the QNect link: http://QNect.qualfon.com/ Log in with your Qualfon Credentials: Username = email address / local workstation login + @qualfon.com ( scot...
-
Introduction Process details on how to register an account on MS Authenticator. MS Authenticator is a multifactor authentication app. NOTE : If you are getting a new device, REGISTER THE NEW DEVICE FIRST and proceed below to step 2. Remove...
-
Last Updated: 08/16/2021
in New Employees Start Here
-
Last Updated: 05/27/2025
Introduction Process details on how U.S. Remote employees are to return any equipment provided by Qualfon back to Qualfon for the following scenarios: Employee has given their notice of resignation Employee has been terminated Employee is t...
-
Introduction Process details how to register or enroll your account in Qualfon Center. This allows employees the self-service ability to change or reset their Qualfon Domain password. Details Open any web browser available on your desktop and a...
-
Introduction
Process details on how to find your PC's personal information. Additionally, we have a connection diagnostic that will check to see if “your computer equipment is compatible with our requirements”. Please run the connection dia...
-
Introduction Process details how to set up the headset and speakers on your computer when working from home. There are 2 sections: Check Sound Settings Check Sounds Details Check Sound Settings With the headset that you have plug...
-
Last Updated: 12/09/2020
in Applications QClock Introduction QClock is a new timekeeping application that allows agents to accurately track and manage their time. This page will help you Important features of QClock include: Tracks time spent on all/single activities within any given shifts. ...
-
Introduction If your camera cannot capture the QR code, you can manually add your account information to the Microsoft Authenticator app for two-factor verification. The codes provided for your accounts aren't case-sensitive and don't require space...