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Last Updated: 05/23/2023
in New Employees Start Here
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Last Updated: 12/09/2020
in Applications Zoom
Introduction Page details how to set up a Zoom account for training. Details Download and Install Zoom from one of the following methods: W@H Agents: Zoom may install as part of the setup process when installing software through SRW, Citrix ...
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Introduction Process details on how to connect to the Qualfon Guest Wi-Fi. Details A guest account must be set up by either our Service Desk or the Front Desk. Each company has different connection methods for its systems. If you have an always...
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Introduction DD Domain ID Self-Service capabilities were incorporated into the Qualfon Self Service portal. Process details how employees can reset their own DD Domain password when they've forgotten what it is. Details If an employee's DD Domain...
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Introduction DD Domain ID Self Service capabilities were incorporated into the Qualfon Self Service portal. Process details how employees are to enroll their DD Domain ID for the self-service tool first before they can use it to unlock, change or r...
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Introduction DD Domain ID Self-Service capabilities were incorporated into the Qualfon Self Service portal. Process details how employees can unlock their DD Domain account using the self-service tool. This would be if they have tried too many tim...
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Introduction Process details on how to connect to the Qualfon Staff Wi-Fi. Details You need permission added to your Qualfon account by our Service Desk. In the lower right corner of your PC, locate the network icon. While not actively connecte...
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Introduction
How to log into the Qualfon VPN through either Cisco AnyConnect or Cisco Umbrella and then authenticating via MS Authenticator.
Details
Double-click on the Cisco AnyConnect or Cisco Umbrella icon on your deskto...
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Last Updated: 08/21/2024
in New Employees Start Here
Introduction The following page contains instructions for how to install the Windows App, allowing you to connect to a Qualfon VDI. Details Visit the Microsoft Store on your computer and download the 'Windows App' (then proceed to Step 3) or v...
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Last Updated: 01/30/2024
in New Employees Start Here Introduction Process details on how to walk through signing into the Qualfon PC from the Out of the Box Experience (OOBE). Details When you power on your PC, the Start screen will vary . It may start by asking you to sign in with your work emai...