Popular Articles

  1. Change Password Using Self-Service

    Introduction DD Domain ID Self-Service capabilities were incorporated into the Qualfon Self Service portal. Process details how employees can change their own DD Domain password when needed.  Employees must know what the current old password is to ...
  2. Connecting to Qualfon Guest Wi-Fi

    Introduction Process details on how to connect to the Qualfon Guest Wi-Fi. Details A guest account must be set up by either our Service Desk or the Front Desk. Each company has different connection methods for its systems. If you have an always...
  3. Creating a Zoom Account

    Introduction Page details how to set up a Zoom account for training. Details Download and Install Zoom from one of the following methods: W@H Agents:  Zoom may install as part of the setup process when installing software through SRW, Citrix ...
  4. Reset DD Domain Password Using Self-Service

    Introduction DD Domain ID Self-Service capabilities were incorporated into the Qualfon Self Service portal. Process details how employees can reset their own DD Domain password when they've forgotten what it is. Details If an employee's DD Domain...
  5. Enrolling DD Domain ID for Self-Service

    Introduction DD Domain ID Self Service capabilities were incorporated into the Qualfon Self Service portal. Process details how employees are to enroll their DD Domain ID for the self-service tool first before they can use it to unlock, change or r...
  6. Unlock DD Domain Account Using Self-Service

    Introduction DD Domain ID Self-Service capabilities were incorporated into the Qualfon Self Service portal. Process details how employees can unlock their DD Domain account using the self-service tool.  This would be if they have tried too many tim...
  7. Logging into Qualfon VPN

    Introduction How to log into the Qualfon VPN through either Cisco AnyConnect or Cisco Umbrella and then authenticating via MS Authenticator. Details Double-click on the Cisco AnyConnect or Cisco Umbrella icon on your deskto...
  8. Connecting to Qualfon Staff Wi-Fi

    Introduction Process details on how to connect to the Qualfon Staff Wi-Fi. Details You need permission added to your Qualfon account by our Service Desk. In the lower right corner of your PC, locate the network icon. While not actively connecte...
  9. Intune PC Setup

    Introduction Process details walk through signing into the Qualfon PC from the Out of the Box Experience (OOBE). For more information on Intune's role at Qualfon, see here . Details Power On and Start Setup If you’re using a laptop, plug i...
  10. Webcam Setup

    Introduction Below is a step-by-step guide to help you get started with your Logitech C270 HD webcam.  Details Unbox the webcam: Open the box and take out the webcam and the USB cable. Plug in the webcam: Connect the webcam to your computer usi...